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August 30th, 2007) |
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MODULE
3
IDENTITY MANAGEMENT AND E-SERVICES
(1 day & a half)
Sept. 17 &
18 - Module
designed and coordinated by Dr
Sabine Delaitre, Institute for Prospective
Technological Studies of Seville JRC, European
Commission |
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The digitisation of identity may be regarded as a bottleneck
to the engagement of citizens with Information Society
services. Identity has always been a key concept for
individuals' life; indeed, identity allows each citizen
to perform different roles (e.g. employee, voter or
customer) in society. Identity in the new digital environment
will play a central role and more and more tools are
required to manage identity and deliver suitable services.
Management of identity will constitute one of the first
challenges for the future society in terms of mobility,
accessibility and interoperability in order to facilitate
online navigation and social (digital) interactions
between citizens in the Information Society. Personal
information will be digitized and the Internet extension
to home and mobile networks, the multiplication of modes
of connection and types of gateway will make the individual
the central point.
The future of identity then is a key element for the
emerging Information Society; it represents the main
vehicle of the cyber-citizen in this new digital environment.
In addition, Information and Communication Technologies
are the core of public management modernisation and
reform, where technology is used as a strategic tool.
Hence, we are faced to an evolving variety of technologies
that promise to solve problems in the field of identity,
identification, authentication and so on. Each product,
each technique promises to make life easier for us.
Identities can be more secure but at the same time its
management brings more challenging issues, like privacy
issue. The identity management tools will have to respect
the user's privacy and security, and they will also
have to facilitate the application of laws. In other
words, the balance between privacy and security will
have to be preserved in the future Information Society.
Therefore, there is a clear need to assess the implications
in this new digital environment, which tends to blur
the traditional boundaries between the private and the
public space.
The objectives of this module are to introduce electronic
identity as a key enabler for eServices access and to
discuss the implications on the information society
of its usage.
Sept.
17
- Introduction
Sabine Delaitre, IPTS,
Spain
9.00 am - 9.30 am
- European context for eIdentity and Identity Management
Sabine Delaitre, IPTS,
Spain
9.30 am - 10.30 am
- Towards identity management for eServices
Ernesto Damiani, Dep.
Information Technology, Milan Faculty, Italy
11.00 am - 12.30 am
- Citizen-Controlled eIdentity Management: Combining Maximal
Trustworthiness with Data Minimality
Prof Dr. Reinhard Riedl,
Berne University of Applied Sciences, Switzerland
Contents:
•
summary of European principles for privacy protection
•
concept of anonymous identity
•
concept for anonymous transactions
•
case study: anonymity on smart campus
•
case study: anonymous e-taxation solution
•
conclusions: anonymous end-to-end protocols work, wireless
communication protocols may break anonymity, e-government
services resulting from duties are easier to implement
anonymously than those resulting from rights.
2.00 pm - 5.00 pm
- Privacy in Identity Management for eGovernment
Xavier Huysmans, K.U.
Leuven, Belgium
•
basic building bricks of eGovernment
(a.o. information modeling, authentic sources, service
integration in SOA etc.)
•
basic components of IDM in eGovernment
(a.o. registration, identification, authentication, authorization,
user management, auditing, ...)
•
... privacy and data protection in Identity Management
for eGovernment
(a.o. how to enforce privacy and data protection rights
through identity management in an eGovernment context,
when a user-centric identity management system based on
pseudonym management is not a solution for large scale
roll out?).
5.00 pm - 6.00 pm
- How RISER (Registry Information Service
on European Residents) works and fits into the existing
and future ID management solutions?
Kirsten Bock, ICPP, Germany
The Registry Information Service on European Residents
(RISER) is an eGovernment project developing a cross-boarder
pan-European on-line address information service supported
by the EU's eTEN program.
Personal address information is often provided at varying
incidents with or without use of digital or paper based
identity documents. Address data may be correct or not
when collected or may lose its accuracy over time. However,
accurate personal address information is of high value
for the private as well as for the public sector e.g.
in order to contact customers and reduce returns in customer
correspondence and mailing costs.
RISER offers its registered customers to consult address
information from official registries in EU countries through
a central web portal. This presentation shows how address
data is exchanged via the RISER service and outlines requirements
of civil registration authorities for online access. Special
attention is given to the service as an example for the
deployment of reference databases when using identity
information and how this functionality fits into the existing
and future ID management solutions giving special regard
to privacy and data protection.
6.00 pm - 7.00 pm
- eLOST expert survey: emerging technologies and their
potential impact on the future use of e-Gov services by
persons from low socio-economic groups (LSGs)
Dr. Aharon Hauptman,
ICTAF, Tel-Aviv University, Israel
He will present the results of a recently completed worldwide
expert survey (within the Foresight Workpackage in ELOST).
The expert survey is about 11 emerging technologies and
their potential impact on the future use of e-Gov services
by persons from low socio-economic groups (LSGs). There
are some additional assessments on the extent of future
use of these services by LSGs.
Issues discussed (this may change but not significantly):
•
Expert survey methodology
• Likely
means of access to e-Government services by LSGs in the
year 2020
• Envisioned
timeframes of widespread use of 11 emerging technologies
•
The expected impact of emerging technologies on different
segments of LSGs.
•
discussion and conclusions
Sept. 18
10.00 am - 11.00
- Health services changes through e-health: how to handle
identity management within different political, social
and cultural contexts
Mark Leys, Vrije Universiteit
Brussel, Belgium
e-health concerns a broad range of technological applications
related to the health and health care field. Defined in
broad terms it concerns the application and development
of technologies (a) in medicine and health care provision
(telemedicine, telemonitoring, telesupport, telecare,
etc) (b) in administrative and logistic support systems
(imaging, electronic patient records, data transfer and
communication tools, …) and (c) issues in the public
sphere such as providing health information, developing
patient and practitioner communities, database management
and intelligence for policy makers, etc. The new developments
do raise questions on how to handle identity management
in health related issues.
Advances in health computing and networking technologies
create opportunities to develop -health administrative,
clinical, and financial applications, e-commerce applications,
e-clinical decision support and expert systems, e-nursing
support systems, e-home care systems. Intelligent medical
information systems and health decision support systems
could have a major impact on health services provision
and on the organizational models of health care services
(integrated care, more home care, reduction of inpatient
stays, services in remote area's, etc). Moreover, e-health
applications generate new possibilities to deal with information,
both on individual as well as collective level. Technological
monitoring tools (ambient intelligence) and virtual patient
records (VPR) link the accurate and rapid collection of
various patient-related information and knowledge elements
to generate an aggregated, well-classified, and organized
set of administrative and clinical information and knowledge
that e-health providers (primarily nurses and clinicians)
can retrieve, exchange, and disseminate for clinical decision
making, control, analysis, diagnosis, treatment planning
and evaluation, .Insurance providers and government are
trying to develop health care "business intelligence"
in order to operate on the health care market. The development
of intelligent systems holding information of individuals
as well as collectivities introduces a whole new perspective
in health care.
In this session we will discuss questions of identity
management in health and health care, and how these are
embedded in the political, social, cultural context of
different health care traditions.
11.30 pm - 1.00 pm
- PIPS vision: service-based value creation in the life
and health value chain
Special focus on the role of actors in such collaborative
business model and citizen empowerment
Alberto Sanna, HSR (e-Services
for Life and Health), Italy
He will present the pips vision, focusing on service-based
value creation in the life and health value chain. In
particular, he will emphasize the role of actors in such
collaborative business model and citizen empowerment.
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